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The Ann Craft Trust (ACT)

The Ann Craft Trust (ACT) is a national charity which exists to minimise the risk of abuse of disabled children and adults at risk. Through pioneering training, practice reviews and contributing to world-leading research, we support organisations to safeguard disabled children and adults at risk and minimise the risk of harm.

We believe that everyone has the right to be treated with respect and dignity.

Everyone deserves to be safe.


0808 800 3333

Textphone: dial 18001 then 0808 800 3333

Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.


How our helpline can support you 


Our advisers can answer questions and talk you through a wide range of topics connected with disability, including:


  • benefits

  • finance

  • social care

  • work

  • equipment and assistive technology

  • housing and home adaptations


We can also point you to other information providers and Scope services in your local area.


Our online support and advice might also be helpful to you.

Language translation

If you prefer to talk to us in another language, call or email the helpline and tell us:


  • your name

  • preferred language

  • contact number


We'll call you back with an interpreter on the line.


British Sign Language

We offer video calls with British Sign Language interpreters.


What you can expect from the helpline

We will give you:


  • a polite, friendly, helpful and professional response

  • accurate information, based on evidence

  • information in your preferred format, where resources allow

  • confidentiality within Scope, unless we have to disclose your enquiry under our safeguarding or terrorism procedures

  • contacts of other agencies for specialist, local or ongoing advice

  • connections to other Scope services where appropriate

We will make sure that you:

  • feel safe and listened to

  • are treated with dignity and that we respect your beliefs and preferences

  • can give us feedback, positive or negative, to help us improve our service


020 3947 2601

Text 88802 with the message 121SIGN
Text or WhatsApp/Facetime 07970 350366

Our domestic abuse service (previously known as DeafHope) is a unique, Deaf-led service for Deaf people who have or are experiencing domestic abuse. The service is the first and only one of its kind in the UK.


Our team of Deaf Independent Domestic Violence Advisors (IDVAs) and Young People’s Violence Advisors (YPVAs) help bring Deaf people and their children to safety and empower them to build new lives free of fear.


Any contact we have with you will be kept confidential. We understand we work in a small community and trust is one of our key values. For more information, please read our privacy statement.


If you are in an abusive relationship or think you might be, please contact us.

How to support someone experiencing domestic abuse here

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